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Manual revision 006 Section 6: Troubleshooting SBE 19plus V2
103
Section 6: Troubleshooting
This section reviews common problems in operating the SBE 19plus V2, and
provides the most common causes and solutions.
Problem 1: Unable to Communicate
If OutputExecutedTag=N, the S> prompt indicates that communications
between the SBE 19plus V2 and computer have been established. Before
proceeding with troubleshooting, attempt to establish communications again
by clicking Connect in the Communications menu in Seaterm232 or pressing
the Enter key several times.
Cause/Solution 1: The I/O cable connection may be loose. Check the cabling
between the 19plus V2 and computer for a loose connection.
Cause/Solution 2: The instrument communication settings may not have been
entered correctly in Seaterm232. Verify the settings in the Serial Port
Configuration dialog box (Communication menu -> Configure). The settings
should match those on the instrument Configuration Sheet.
Cause/Solution 3: The I/O cable may not be the correct one. The I/O cable
supplied with the 19plus V2 permits connection to standard 9-pin RS-232
interfaces. See Dimensions and End Cap Connectors in Section 2: Description
of SBE 19plus V2 for cable pinouts.
Problem 2: No Data Recorded
Cause/Solution 1: The memory may be full; once the memory is full, no
further data is recorded. Verify that the memory is not full using GetSD or DS
(free = 0 or 1 if memory is full). Sea-Bird recommends that you upload all
previous data before beginning another deployment. Once the data is
uploaded, use InitLogging to reset the memory. After the memory is reset,
GetSD or DS will show samples = 0.
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